Shipping policy
Shipping Policy
Thank you for shopping with Timeless Organics Skin Care. We’re committed to getting your products to you as quickly and safely as possible.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.
You will receive a shipping confirmation email with tracking information once your order has shipped.
During peak times (such as holidays or promotions), processing times may be slightly extended.
Shipping Rates & Delivery Options
We offer simple, transparent shipping rates:
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Free Standard Shipping on all U.S. orders over $100
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$6.99 Flat Rate Shipping for all other orders
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Faster Shipping Options available at checkout starting at $9.99
Please note: expedited shipping speeds are not guaranteed and may vary depending on the carrier.
Estimated Delivery Times
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days (not guaranteed)
Delivery times are estimates and may be affected by factors outside our control, such as carrier delays or weather conditions.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number so you can follow your package in real time.
Shipping Destinations
We currently ship within the United States.
If you’re interested in international shipping, please contact us.
Shipping Delays
While we do our best to ensure timely delivery, delays may occur due to:
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Carrier issues
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Weather disruptions
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High shipping volumes
Timeless Organics Skin Care is not responsible for delays once your order has been handed to the shipping carrier.
Lost or Stolen Packages
Timeless Organics Skin Care is not responsible for packages marked as delivered but reported missing or stolen.
If this happens, we recommend:
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Checking with neighbors or your household
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Contacting the shipping carrier
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Reaching out to us for assistance
Incorrect Shipping Information
Please double-check your shipping details at checkout.
We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at:
📧 info@timelessorganics.com
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery with:
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Your order number
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Photos of the damaged item(s)
We’ll make it right as quickly as possible.
Contact Us
If you have any questions, feel free to reach out:
📧 info@timelessorganics.com
🌐 www.timelessorganics.com